Resources for Digital Navigators
Digital Skills - Computers - Internet - Assistive Technology - Professional Development
This resource library is a practical, user-friendly guide designed for people who help community members get online and use technology effectively.
It brings together a curated set of tools and guidance to support:
- learning digital skills
- finding computers and internet service
- accessing assistive and accessibility resources
- building skills and confidence as a Digital Navigator
Resources are organized to make it easier to find practical help based on real-world needs.
What Is a Digital Navigator?
The term Digital Navigator refers to a flexible role that adapts to community needs and provides hands-on support to help people connect to and use technology.
The National Digital Inclusion Alliance (NDIA) defines Digital Navigators as:
“Trusted guides who assist community members with ongoing, individualized support for accessing affordable and appropriate connectivity, devices, and digital skills.”
Digital Navigators serve in many roles, including:
- library staff
- social workers
- nonprofit and community organization staff
- healthcare providers
- faith-based leaders
- educators
Formal training is not required to serve as a Digital Navigator. However, the quality and effectiveness of support depend on access to reliable, up-to-date resources – this library is intended to help meet that need.
How to Use This Resource Library
Use the filters to browse resources by:
- Type of resource (e.g., learning digital skills, getting internet access)
- Audience served (youth, adults, older adults)
- Languages available
Each resource card includes a short description and a direct link to learn more.
This library includes links to external resources maintained by other organizations. While we aim to keep this information current and relevant, availability, eligibility requirements, and content may change over time.
Know of a Resource We Should Include?
If you’re aware of a helpful Digital Navigator resource that isn’t listed, you can submit a suggestion using the form here.
This Digital Navigator resource library was developed as part of Digitunity’s 3 Southern States Connected Communities Program, in collaboration with AT&T.